Privacy Policy – OMX AI Suite

Last updated: December 2025

OMX AI Suite ("we", "our", "us") operated by OMX Digital Pvt Ltd respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, store, and protect information when you use our store, the OMX AI Suite mobile application, and related services.

1. INFORMATION WE COLLECT

a. Personal Information

When you purchase something from our store or use our services, as part of the buying and selling process, we collect the personal information you provide such as:

  • Name
  • Phone number
  • Email address
  • Address
  • Company name
  • User role and account details

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

b. Business & App Usage Data

We collect data that users intentionally create or upload while using the app, including:

  • Leads and customer details
  • Tasks, projects, attendance records
  • Notes, comments, messages
  • Files and documents uploaded by the user
  • Time logs and activity logs

c. Camera Data (Attendance Tracker – CORE PURPOSE) ✅

The app uses camera access strictly for attendance and verification features, such as:

  • Capturing attendance photos
  • User identity verification during check-in
  • Proof-based attendance records

Important:

  • Camera access is used only when the user initiates attendance
  • No photos or videos are captured silently or in the background
  • Camera data is not used for advertising or analytics

d. Location Data ✅

We may collect approximate or precise location data for:

  • Attendance validation (geo-verification)
  • Preventing fraudulent check-ins
  • Location-based workflow rules
  • Improving system security and reliability

Note: Location data is collected only when required for attendance or related features.

e. Media & File Access

OMX AI Suite does not access photos, videos, or files stored on the device automatically. When users upload images or documents:

  • Access is provided through Android's system file or photo picker
  • Access is one-time and user-initiated
  • OMX AI Suite does not scan or monitor media storage

f. Device & Technical Information

  • Device model
  • OS version
  • App version
  • Crash logs and diagnostic data

2. HOW WE USE YOUR INFORMATION

We use collected data to:

  • Complete transactions and verify credit cards
  • Enable attendance tracking and verification
  • Manage projects, tasks, and workflows
  • Support CRM, scheduling, and reminders
  • Enable WhatsApp and communication features
  • Provide delivery and handle returns
  • Improve app performance and security
  • Provide customer support
  • Send marketing emails (with your permission)
  • Comply with legal obligations

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

3. PERMISSIONS EXPLANATION

PermissionPurpose
CameraAttendance verification and proof capture
LocationAttendance validation, security, fraud prevention
Storage / Media PickerUser-initiated file uploads only
NotificationsTask reminders and alerts
InternetCore app functionality

4. CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@omxdigital.ai or help@omxdigital.in or call +918170972754

5. DISCLOSURE & DATA SHARING

We do not sell, rent, or trade user data.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Data may be shared only with:

  • Cloud infrastructure providers
  • Payment gateways and payment transaction processors
  • WhatsApp API service providers
  • Legal authorities if required by law

All third-party services comply with industry security standards.

6. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

8. SECURITY & DATA STORAGE

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We use:

  • Encrypted storage
  • Secure servers
  • Role-based access controls
  • Audit logs

User data is protected against unauthorized access, loss, or misuse.

9. DATA RETENTION

We retain user data:

  • As long as the account is active
  • Or as required by legal or business obligations

Users may request deletion of their data.

10. USER RIGHTS

Users have the right to:

  • Access their data
  • Correct inaccurate data
  • Request deletion of data
  • Withdraw consent for optional permissions

11. AGE OF CONSENT & CHILDREN'S PRIVACY

OMX AI Suite is intended for business use only and is not designed for children under 13.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

13. QUESTIONS AND CONTACT INFORMATION

Company Name: OMX Digital Pvt Ltd

Email:

Phone: +91 81709 72754

Website: crm.myaiplanet.com