Enquiry journeys
Design how a customer asks a question and reaches the right person or process.
OMX Flow / For customer communication
Give customer conversations a clear next step.
Turn conversations into connected customer journeys.
Discuss OMX FlowIllustrative workflow, not a live product screenshot.
WHAT IS OMX FLOW?OMX Flow is OMX Digital’s WhatsApp automation offering. It supports customer communication and connected workflows using the official WhatsApp Business API, with the exact setup confirmed for your business.
Designed for a specific need
A focused workspace
for your team.
Businesses looking to organise customer conversations and automate suitable WhatsApp journeys.
What we’ll help you assess
- How the product fits your process
- Required users, modules, and access
- Setup, data imports, and integrations
- Plan details, pricing, and support
Messaging workflows
Define useful follow-ups and updates with appropriate rules.
Chatbot & team handoff
Combine structured flows with points where a team member should respond.
Business connections
Scope how conversations link to CRM records and other permitted systems.
Know the fit
A little more clarity.
Can I enquire about OMX Flow here?
Yes. Select OMX Flow in this website’s enquiry form and explain your requirement. You do not need to open another product site.
Is there one fixed price for every setup?
Scope, provider, usage, and messaging costs differ. Request a proposal that makes software and third-party charges clear.
Your next step
Let’s see how OMX Flow fits.
Tell us what needs to change. We’ll help you find a practical starting point.