One place for enquiries
Capture the contact, requirement, source, and related files. Agree which website or advertising sources can feed leads into the system.
CRM & sales automation
Make every enquiry easier to follow through.
Bring enquiries, follow-ups, and sales activity into one clear view.
Discuss this solutionTHE SOLUTION, EXPLAINEDA custom CRM brings lead information, sales stages, assignments, and follow-up activity into a workflow designed for your team. OMX Digital builds the screens and automations around how you capture enquiries and move opportunities forward.
The problem worth solving
A better way to manage the everyday.
When leads arrive across calls, forms, WhatsApp, and field visits, the next action can disappear between conversations. The owner has to ask for updates and the salesperson has to reconstruct the history.
What we can build around it
The right pieces.
One clearer workflow.
Follow-ups with ownership
Assign people, define sales stages, and make overdue actions visible. Keep notes and activity attached to the opportunity.
Beyond a generic pipeline
Include quotations, meetings, field updates, or service requests where they belong in your process.
A clear view for the owner
Track leads by stage, source, person, and next action. Use recorded activity to understand where work needs attention.
From discussion to daily use
A clear implementation path.
- 01Capture the enquiry
- 02Assign responsibility
- 03Record the next action
- 04Review pipeline and outcomes
What we confirm before building
We define required fields, duplicate handling, stages, permissions, imports, exports, and reminder rules together. Calling, ad-platform, and messaging integrations depend on approved access and provider capabilities.
Before you decide
Your questions,
answered clearly.
Can the CRM use our own stages?
Yes. Stages, forms, assignments, and permissions can be scoped around your sales process.
Can website forms feed the CRM?
Yes. We verify field mapping, consent, duplicate handling, and the complete submission path before launch.
Will all messages be automatic?
Only the rules you choose should run automatically. Timing, recipients, approval needs, and stop conditions are defined during setup.
Connected possibilities
Explore related solutions.
Your next step
Let’s build a better way to work.
Tell us what needs to change. We’ll help you find a practical starting point.